How to snag an upgrade
On Monday my husband took me to a country spa hotel for my birthday. Well, 29 days before my birthday, but we had a 24-hour babysitting window.
Our kid is the best but when nana offers a sleepover, our first question is how many miles we can put between her and us. It’s the only way we can have an uninterrupted conversation.
We go big on birthdays. Christmas is about the kids, Valentines is the day before my daughter’s birthday, and it’s a running joke that Facebook knows our anniversary better than we do.
An hour and 21 mins took us to the Devonshire Arms just in time for a lazy lunch in the bar. Blissfully silent, not a colouring book or game of Uno in sight.
Owned by an bona fide Duke and Duchess, on the grounds of an actual abbey in Yorkshire. It feels like you’ve dropped in for a wonderfully uneventful episode of Downton. But with a spa.
When we stayed previously our room looked like Lady Mary’s bedchamber.
I love to nosey at hotel rooms and I was ready to check out my free-standing bath. Views of the garden. Giant four poster.
Then we looked at the room and it was fine.
Perfectly serviceable but to be honest, I was disappointed.
I gave a polite “yeah, it’s great” but using minor facial expressions tried to convey that I was hoping for more.
My husband picked up my thoughts like an Alsatian detecting a dog whistle.
Him: “Shall I see if they’ve got any other rooms?”
Me: “It’s up to you”. Translation: It’s up to you, but there is a wrong option.
Him: “What do you think?”
Me: “Only if you want to”. Translation: Only if you want to stay married.
No doubt thinking it was well worth the money to stop me saying “it’s fine” in a tone that said otherwise, my husband asked the nice lady on reception “Would it be possible to change rooms?”
The hotel staff were so happy to make the change. No questions asked. Just “okay, which rooms do we have free?”
Then the housekeeper showed us 3 gorgeous suites and we got to choose which one.
But the real surprise was they gave him the upgrade for free.
Just because he asked.
We could have ‘made do’. There was nothing wrong with what we had.
I was astounded by the simplicity of it.
Why am I telling you this?
Because sometimes we make do when we could just ask for what we want.
I’d love to know what I can do to make your recruitment easier.
I’m launching a new programme and I want to make sure it’s the right fit for the people I want to help.
Would you please jump onto a 20 min call with me?
I’ll ask you a few questions about recruitment. No sales angle. Promise.
Are you free on any of these days?
1st, 6th/7th/8th/14th/15th Aug
2nd/3rd/4th/5th/6th Sept
In return I’m happy to give free advice on any recruitment issue that keeping you up at night.
And of course, I’ll be forever grateful!
Just click this button to book a time that suits you. I’d love to hear about your recruitment challenges.